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Showing posts from May, 2016

Lessons from my 9 Year Journey with DocuSign

After over 9 years at DocuSign I am taking on a new challenge.  It’s been phenomenal seeing the
company grow from from 25 to 2000 employees.  DocuSign has changed the way the people do business and I am proud of it.  The next chapter is going to be heading up software development at Tempo Automation - a 25 person startup that is changing the way people produce electronics.  While I am extremely excited about the future, this is a good time to reflect on my journey and share the things that contributed to the success and things that I will do differently next time around.
1: Focus on the Customer One of the key things that contributed to the success of DocuSign and my personal career is relentless focus on the customer success.  From the very beginning our CTO has taken meetings, listened and prioritized requests and feedback coming from customers.  People who could not be bothered by customer requests didn’t last long.  As a result over time our engineering team retained and reward…